WITHMIA 3.3.2 — Support that tells you, an editable profile and settings that actually save
We polished three sections you use every day: Support (it now tells you when we reply), My Profile (edit it, change your photo) and Settings (your preferences save and apply). Plus more internal tools to look after your operation. For small businesses in Chile.
WITHMIA Team
WITHMIA
This is one of those releases that make daily life more comfortable: we fixed and polished Support, My Profile and Settings — three sections you touch often.
Support that tells you
Before, if you opened a ticket and we replied, you had no idea until you came back in. Now:
- When the team replies, a notice appears inside the app (a red dot on “Contact support”) — no relying on email.
- The conversation refreshes itself while you’re looking at it: you see the reply the moment it arrives.
- You can mark your ticket as resolved and reopen it whenever you want.
And underneath, your tickets and ours are the same thread (showing who wrote each message), so support is direct and no context gets lost.
My Profile, now editable
The Profile section stopped being a read-only card:
- Edit your name and phone with a clear button, with validation and saving.
- Change your photo (and the cover image).
- See honestly whether your account is linked to Google, your last sign-in and how long you’ve been a member.
- Copy your email or your company URL with one click.
All with a cleaner design, coherent with the rest of WITHMIA.
Settings that actually save
We went through all three sub-sections:
- General: your time zone is saved; the company name is clearly explained (it’s set in Training) and we added a shortcut to your plan.
- Notifications: the sound and desktop notification switches now actually apply (before they did nothing), with honest wording about the channels we use to reach you.
- Security: since you sign in with Google, we show you that real state (without asking for a password you don’t use), your last sign-in, and signing out now asks for confirmation.
Readable selectors in dark mode too, coherent cards and everything responsive.
Behind the scenes
We also expanded our internal tools to run the platform with more speed and traceability (action logging, per-account diagnostics), which translates into quicker support for you.
Why this matters
The tools you use every day have to respond, save and notify without you having to think about it. 3.3.2 goes exactly there.
With you, WITHMIA.
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